Return & Refund Policy

Last Updated: 11/19/2025

At Crack Interview, all our products are digital downloads (PDFs). As soon as you purchase, the file becomes instantly accessible.

To keep things fair and transparent, here is our simple refund policy:

7-Day Refund Policy (Only for Valid Issues)

We offer refunds within 7 days of purchase only if:

  1. PDF is corrupted
    — You must provide a short screen recording or screenshot as proof.

  2. You did not receive the download link due to a technical error
    — After verifying the issue, we will resend the file or issue a refund.

  3. Double payment / duplicate order
    — Full refund will be provided for the extra payment.

No Refund in These Cases

Refunds will not be provided if:

  • You changed your mind after purchase

  • You purchased the product by mistake

  • You have already downloaded and used the material

  • You expected a specific outcome (e.g., job offer or interview result)

📩 How to Request a Refund

Email us at support@crackinterview.io with:

  • Your Name

  • Order ID

  • Email used for purchase

  • Proof of the issue (screenshot/video)

We review requests within 48–72 hours.

Our goal is to make sure you get a smooth and helpful learning experience ❤️